FREQUENTLY ASKED QUESTIONS

 What processes does Texas Nameplate use to manufacture nameplates?

 We use chemical etching, screen printing and photosensitive processes. Click here for more information.

What is the standard depth of your etch?

 Our standard depth of etch is 0.0015 to 0.003 inches.

Does Texas Nameplate do multi-color processing?

 Yes, we handle multi-color processing requirements.

What art formats can Texas Nameplate work with?

 We work with a wide variety of standard art formats. Please contact us if you are using a format that is not listed under our artwork guidelines.

Can I request a personal visit from Sales to discuss my nameplate requirements?

 

 Yes. We can arrange for a salesperson to visit your company or for you to visit our facilities. You can also call us or send your requirements via email or fax.

Can I schedule a visit to Texas Nameplate’s facilities?

 Yes. We can arrange for a salesperson to visit your company or for you to visit our facilities. You can also call us or send your requirements via email or fax.

Are there minimum piece requirements for my order?

 Texas Nameplate has no minimum piece requirements. In fact, we specialize in small-piece, custom-designed orders to meet your specifications and time frames.

Is Texas Nameplate capable of processing a “first article?”

 Yes, we undertake “first article” processing and have a proven track record for successfully accomplishing all the tasks involved.

Does Texas Nameplate do color matching and, if so, how?

 Yes, we color match to standard/coded Pantone colors.

Can I get nameplate samples before I place an order?

 Texas Nameplate will be happy to send you samples of various types of nameplates for your consideration.

Does Texas Nameplate have a price sheet?

 We don’t have a standard price sheet as each job is customized and individually priced.

Can Texas Nameplate accept orders and ship products to countries outside the US?

 Texas Nameplate Company does business with customers in Canada, Mexico, Latin America, Europe, and Asia.

 Does Texas Nameplate meet NAFTA and CSA requirements?

 Yes.

What is the Texas Nameplate guarantee?

 At Texas Nameplate, we are serious about customer satisfaction and offer you a 100%guarantee. We will deliver your order free of any defects and on time, or we will supply your order free of charge.

What is the standard lead time for orders?

 Our standard lead time on orders is 5-10 days. The delivery period begins the day we receive clear, legible specifications along with a detailed order form. While our standard lead times of 5 -10 days meets the requirements of most customers, we will be happy to expedite your order if possible.

Does Texas Nameplate carry nameplates in stock?

 We make custom nameplates and do not carry nameplates in stock. However, special arrangements can be made to carry your nameplates in our inventory.

What MIL standards can Texas Nameplate products meet?

 Our nameplates, industrial name plates and custom labels can be manufactured to meet GG-P-455, MIL-P-514, MIL-P-15024D and MIL-P-19834B standards.

What military alloys are used by Texas Nameplate?

 We use military alloys such as 1100, 1145, 5052 and 6061 to meet military/government requirements.

What is Texas Nameplate’s quality policy?

 Texas Nameplate is committed to manufacture highest quality nameplates. We will provide customer service through superior quality, reliability, and on-time delivery. We will endeavor to continually improve our processes and to maintain and increase customer satisfaction and loyalty.

Does Texas Nameplate have UL (Underwriters Laboratories) and ISO certification?

 Yes, we are an authorized UL label supplier and SO 9001:2008 and ISO 14001:2004 certified

What awards has Texas Nameplate won for the quality of its work?

 Texas Nameplate is the proud recipient of the Malcolm Baldrige National Quality Award in 1998 and 2004. Learn more about our commitment to quality and performance excellence. The Baldrige Award is given by the President of the United States to businesses — manufacturing and service, small and large — and to education and healthcare organizations that apply and are judged to be outstanding in seven areas: Leadership; strategic planning; customer and market focus; measurement, analysis, and knowledge management; human resource focus; process management; and results.

how is your company green?

Paperless

 We created our own ERP called Augrware. This new ERP enabled us to become paperless; probably one of the few organizations in our industry. Being paperless has eliminated all our paper tickets which equaled to about 60,000 pieces of paper per year. We have also minimized our office supply bill by 60%. Here our employees are able to have quick access to any customer requirements at any computer or tablet anywhere in our new, state of the art facility.

 

Rejuvenate & Reclaim

At our new facility we built a second building 150 ft from our main manufacturing area to house and store all our solvents and acids for safety measures and environmental concern. Chemicals are automatically pumped to and from each facility as needed through over 4,000 feet of process plumbing in environmental contained trenches. By establishing this state-of-the-art contained piping system that rejuvenates our spent etching acid, we've reduced the need to purchase new acid by 75%.

 

iScrubber™

Here is our new patent pending iScrubber™. By introducing this machine to our nameplate etching process, we´re able to reclaim old solvents and cycle them back through the machine for reuse. This machine has an ROI of just two years and has eliminated use of soiled rags, the need for PPE, and VOC’s. Labor has been reduced 35% and solvent use has been reduced by 95%.

 

Water

When making an etched nameplate, you have to use a lot of water to move all that acid away from the metal. So, we wanted to create a way to reduce our usage. In addition to all the acid we pump out of the etching machine and into the chemical building, we do the exact same thing with our water. We've reduced our water usage 90% by doing this.

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